Whether you are a business or an individual looking to fix your broken or slow computer, you can trust Click IT to take care of all your needs. We understand that computers make our lives and business much easier and when they are not working the way they are supposed to, it can become a bit of a hassle. Our aim is to offer outstanding services straight to your home or to your office to conduct repair or troubleshoot your computer and network systems. Our expert staff will pay attention to your needs and offer you the best consultation and advice on managing your computer as well. We do this even if we find that your computer does not need any repair work. Our aim is to minimize the problem from reoccurring and offer you low-cost repair work that is essential for your computer needs.

From solving your networking problem, hardware problems or software problems for your desktop, PC or your MAC, to tuning up and installing software, you can count on Click IT.

Pickup & Delivery

If you cannot bring your computer into our shop for any reason, for a nominal trip charge we offer pick-up & delivery to our customers. And if you're located in the Village of Chagrin Falls, pick-up & delivery is provided at no extra charge.

AQAP Rush

If you need your computer worked on immediately and completed as quick as possible (AQAP), we will make fixing your system a priority over all of our other jobs. We use the acronym AQAP because when fixing a computer, we cannot make guarantees pertaining to turnaround time. With that said, we can guarantee that we will fix your computer as quick as we possibly can.

At-Business Services

Have a problem but don't want to bring your equipment to Click IT? No problem. We'll come to your business. Some of the more common At-Business Services we offer include:

  • Network Audit and Repair
  • Printer Troubleshooting & Setup
  • Basic Work Station Troubleshooting
  • Network Configuration
  • Backup Advice and Installation
  • New System Configuration
  • Basic Instruction
 
PC Laptop Repair

  • We're Close by    We understand that computers are a highly personal and sometime critical item. Computers can contain all your business data, priceless family photos, personal financial information, indispensable music libraries and passwords. We believe people want to and should trust the company they give these things to. With Click IT, you can rest assured you will always be able to trust, talk to and put a face to the technician in charge of repairing your PC.
  • We're Experienced    At Click IT we boast over 50 years of combined experience in the computer troubleshooting industry. We often provide third tier support to other PC technicians by answering their questions when they're stuck on fixing an issue.
  • We're Fast    Although we offer no guarantees, we do emphasize speed in every job we do. We will try to return your computer to you as fast as possible without sacrificing any quality.
  • We're Honest    We'll always be upfront with you. The recommendations we give to you are the same we'd give to our best friend.
  • We're Wise    Sometimes fixing a computer the right way means planning for the future. Here at Click IT, we make suggestions on what you can do to ensure the longevity and security of your computer.

In-Store Services

  • System Diagnostic
  • Virus Removal
  • Data Transfer and Recovery
  • Virus Protection
  • Hardware Replacement & Installation
  • Software Installation
  • Virus Removals
    • malware removal
    • root kit removal
    • spyware removal
  • System Optimizations
  • Data Recovery
  • Blue Screen
  • New System Setup
  • Technical Support
    • including network problems evaluation

In-Home Services

Have a problem but don't want to bring your equipment to Click IT? No problem. We'll come to you. Some of the more common In-Home Services we offer include:

  • Wifi Configuration
  • Printer Setup
  • Basic Computer Troubleshooting
  • Network Troubleshooting
  • Backup Installation
  • New System Configuration
  • Basic Instruction